Frequently Asked Questions (FAQ)


General Questions

Who we are?
We are the team of Oracle technology specialist who are working across the glob in various industries. You expect better guidance as well as better materials because we are actually working on this technology since inception.

We are giving guidance for your career specially for DMA without any cost based on our experience. We just want to share our experience and knowledge with you which might be help you in carrier.

How secure is my personal information with exadata-certification?
100% Secure! We do not store credit card or personal identification information on our servers beyond your name and email address.

As you mentioned , you are helping the people than why you are charging the money for materials?
We are charging the minimum amount to buy our product which help us to continue this activity, keep this website live and up to date. We are 100% sure that you will not get this materials anywhere else in terms of quality, accuracy and price. 

On top of that we are try our best to help if you have any query or question regarding technology, interview, jobs or materials before as well after purchasing the product. Even if you don't buy our product, we will try our best to help you in above area.

Where can I keep up with the news from exadata-certification?
You can subscribe our newsletter from our website which will help you to get updated newsletter i.e latest post of Exadata, product discount mail. 

How do I go about reporting an error or mistake on any of your practice exams?
If you think that you have found an incorrect answer/explanation or if a question seems inappropriate. Please contact on exadatablog@gmail.com with required details.

Product

What kind of materials are available on www.exadata-certification.com?
We are posting articles specially regarding Exadata Database Machine, based on our experience and suggestion of the readers which can help you to firm your concept as well knowledge of Oracle technology.

Apart from this we have also published Exadata Interview Questions and Answers eBook which can help you to prepare for the interview as well can help you to refresh your Exadata knowledge in short time.

We are also providing Exadata certification materials for Exam 1Z0-027 and 1Z0-485 which can help you to boost your confidence for certification exam.

What kind of file formats do you use?
We provide eBook in PDF form while certification materials in PDF and VCE format.


What is VCE files?
VCE technology is based on the VCE test engine that creates an interactive environment so learners can practice for computer-based exams. The exam questions and answers put in the interactive format compatible with VCE software are saved in the vce file format.

Where do I get VCE Exam Simulator?
VCE Exam Simulator can be purchased from its developer. Please note that exadata-certification does not sell or support this software. Should you have any questions or concerns about using this product, please contact respective developer support team directly.

What exactly is in your PDF Questions & Answers Files?
We are providing all the possible questions which can be asked in the examination which make you feel confident while preparing for the examination. We have also included explanation for each question wherever it's required.


How is the quality of the products achieved?
We have a rebate policy for the buyer of our exam materials, based on their input as well based on our experts input we update our questions and answers frequently. There is no timeline at what time are updating it.

We also update our question bank with new possible questions in exam. Our experts are responsible to verify all the questions and answers before publishing it.

Do you provide sample questions before I decide to buy?
Yes, we are providing for both product eBook as well for exam materials.

Purchase

What is the refund policy if I cannot clear the certification with your exam material?
You can refer our refund policy HERE

Can I cancel my order?
No, We don't have option to cancel the order once it placed.

What if I have made duplicate order?
In case of duplicate order, we refund your money for one of the duplicate order.

What if I buy wrong product?
It is better to check twice that what product you are buying as we don't provide refund if you have placed wrong order

Is there any replacement available if I buy wrong product?
No we don't have any replacement policy if you buy wrong product.

What forms of payment do you accept?
We accept purchase using credit card, debit card or paypal.

My bank a account or credit card is not in US Dollars, how can I proceed with payment?
We have options available to pay in 25 currencies so you can continue to make your purchase as normal by selecting your native currency. We only charge for the product purchasing, we don't collect any currency conversation fee, it will taken care by your respective bank.

What type of receipt do I get?
You will receive an order confirmation e-mail for every purchase. The order confirmation e-mail is your receipt.

Where do I find my product after I have made my purchase?
Once you do the payment for Exam materials you will get immediately download link post completion of payment which includes PDF and VCE file for respective exam. If you purchase eBook than you will receive licensed product within 24 hours to your mail ID which you have used to purchase the product.